05-02-25
Guest lecture on Service Operations: Managing Workforce Demand and Customer Satisfaction
I.T.S School of Management organized an online guest lecture on "Service Operations: Managing Workforce Demand and Customer Satisfaction" on 5th February 2025 for PGDM (2023-2025) students enrolled in Service Operations Management.
The session, conducted by Mr. Hrishabh Verma, a service operations expert at Maruti, focused on workforce planning, managing demand fluctuations, and strategies for enhancing customer satisfaction. He highlighted challenges in workforce management, the role of data analytics in customer assessment, and the importance of service quality and employee training. Through real-world insights and interactive discussions, students gained valuable knowledge on effectively managing service operations in a dynamic business environment.




05-02-25
Workshop conducted by Prof. Yachna Malhotra for BBA & BCA Students
I.T.S School of Management, Ghaziabad organized a workshop on "Personal Branding using Social Media" for the final year students of BBA and BCA courses at I.T.S UG Campus, Mohan Nagar on 5th Febrauary,2025.
Prof. Yachna Malhotra of I.T.S School of Management took up the workshop and introduced the importance and requirement of Personal Branding in the professional and corporate life.
Initially to get connected with the participants, an ice breaking activity was conducted to make students alert and active listeners for the session.The session was a mix of both the slide show coupled with some interesting activities, engaging videos and online quizzes to make students understand the significance and need of Personal Branding and how to make best use of their smart phones and social media to increase their networking and branding in the virtual age.
The session covered various aspects of personal branding like creating a personal brand statement, identifying target audiences, and using social media platforms to build a brand. The advantages of personal branding like creating connections, enhanced reach, making narrative and leadership building were discussed at length. Some real life examples coupled with video examples were discussed in the class for better connection and understanding of the subject among the audience.
The session concluded with an online quiz on Personal Branding in which all the students actively participated and realized their learning outcomes of the session. Studentsjoy was further enhanced with the virtual certificates they generated based on the scores in the online quiz.
The attendees were enthusiastic and engaged throughout the workshop, asking questions and sharing their experiences related to social media and personal branding.




31-01-25
Faculty and PGDM Student Presented a Research Paper at the IMPeC Conference 2025
Dr. Richa N. Agarwal, Associate Professor, Area Head (HR/ OB) at I.T.S School of Management, Ghaziabad, along with Mr. Akash Sharma, student , PGDM Batch 2023-25
(HR Specialisation), successfully presented a research paper “Conscious Organisations : Finally Important” at the esteemed International Management Perspective Conference (IMPeC) 2025 at IIM Sambalpur. The conference took place from January 30 to February 1, 2025, focusing on themes such as Digitalization, Entrepreneurship, and Sustainability. The event brought together scholars, researchers, industry professionals, and policymakers to facilitate knowledge exchange and research collaboration.
The IMPeC Conference 2025 served as a significant platform for academic discourse, featuring numerous research contributions, keynote speeches and case study presentations. The research paper presented by Mr. Akash Sharma and Dr. Richa N. Agarwal, titled “Conscious Organizations Finally Important: A Study of Green HRM,” delves into the relationship between Green Human Resource Management (GHRM) and employee engagement, motivation, commitment, and behaviour. The study highlights how organizations embracing GHRM policies foster a sustainable work environment and improve organizational performance.
The research employed a comprehensive quantitative approach, analysing data from multiple IT organizations and proposing a model that demonstrates how “conscious organizations” contribute to long-term business success and sustainability.
The experience was a remarkable opportunity for knowledge exchange and networking with academicians, industry experts, and policymakers.




29-01-25
Report on Judging the Inter-College Summer Training Project Report Competition
Dr. Prachi Pachaury from I.T.S School of Management, Ghaziabad was invited as a judge for the Inter-College Summer Training Project Report Competition at Banarsidas Chandiwala Institute of Professional Studies, Dwarka, Delhi (IP University).
Students from various colleges participated in the competition, and the evaluation was conducted based on their internship duration and experience in different companies. It was a great opportunity to assess the hard work and learning outcomes of the students.




24-01-25
Leadership Talk on Fact-Checking
I.T.S School of Management, Ghaziabad, hosted a Leadership Talk for PGDM students (2024-26 Batch) on the theme "Fact-Checking" on 24th January 2025.
The session was delivered by Mr. Sanjay Kumar Ex Managing Director, Microsoft News & adjunct Prof. Jamia distinguished professional with extensive experience in media and communications. Dr. Ajay Kumar,Director I.T.S School of Management extended a warm welcome to the guest speaker.Mr. Kumar highlighted the growing significance of fact-checking, especially in today’s information-driven world.
Mr Sanjay shared insightful strategies on how leaders can make informed decisions and maintain credibility by prioritizing accuracy and transparency. The talk stressed the importance of cultivating a fact-based approach to problem-solving, especially in critical leadership scenarios.
He also touched upon the role of effective communication in ensuring that facts are conveyed clearly and correctly to all stakeholders. His advice on fostering a culture of truth and accountability in organizations was particularly impactful, stressing that leaders should always lead by example in this regard.
The session concluded with a Q&A, where Mr. Kumar addressed several queries from students and shared actionable tips on how to incorporate fact-checking into daily decision-making and leadership practices. Dr. Ajay Kumar presented him with a memento, marking the end of an inspiring and thought-provoking session.
Mr. Kumar’s insights left a lasting impression on the students, motivating them to embrace fact-based leadership, cultivate strong decision-making skills, and contribute to building a transparent and reliable professional environment.




22-01-25
Marketing Club Event "SQUID AI MARKETERS" for PGDM students
Marrecus - The Marketing Club at I.T.S School of Management , in its continued legacy organized its much awaited event "SQUID AI MARKETERS" on January 22nd ,2025. The event was unique of its kind to witness the participation of teams from the PGDM (2024-26) batch.
SQUID AI MARKETERS was an exciting marketing event designed to enable the participants to apply marketing concepts and pictures it by using the Artificial Intelligence Tools and present them in the form of visuals with the innovative ideas. The event aimed to showcase the creative talents of the students and provide them with a platform to exhibit their advertising skills and putting them into the form of creative skits.
The evaluation of results was done on the parameter of performance, creativity, and association with relevant topics of marketing. Out of the 14 teams participated 3 teams were selected as winners, by the event judges Prof. Yachna Malhotra, Dr. Divya Sharma, Guest of Honor Dr. Kumar Biswas and Prof. Durba Roy along with the Club Co-ordinator Prof. Neha Shrotriya.
1St Prize (Squid Ai Marketer 1 ) : Team Sales Power : Arti Kumari, Pragya Singh &. Vikas Kumar Tiwari
2nd Prize (Squid Ai Marketer 2 ) : Team Maharan Pratap: Aditya Kumar Singh, Abhishek Singh& Ragini Singh
3rd Prize (Squid Ai Marketer 3) : Team Case Crackers:. Premjeet Kumar Srivastav, Simran Raj &. Tanya Chaudhary
Along with this some teams were also selected for the special titles as per the performance and overall presentation.
·Critics Award – Team captains
· Bhawana Singh
· Ram Sharma
· Ravi Kumar thakur
· Star Performer – Bhawana Singh
It was an interactive and fun-filled session as filler rounds were there to engage the audiences with games related to marketing taglines and logos.The event was attended by 81 students from PGDM 2024-26 batch.
The ceremony was graced by the presence of Director, Dr.Ajay Kumar & Dr. Anusha Agarwal, Chairperson PGDM, Judges of the event and CLUB coordinator Prof Neha Shrotriya the winning teams with trophies, certificates of appreciation and gift hampers. Certificates of participation were awarded to all the participating teams. Judge of the event Prof Yachana emphasized that such events are the backbone for students' learning, and hence has been an integral part of management education at I.T.S School of Management, Ghaziabad.




20-01-25
5-day Faculty Development Program (FDP) on "Essential Data Analytics Skills and Applications in Business Management."
Dr. Prachi Pachaury from I.T.S School of Management attended a 5-day Faculty Development Program (FDP) on "Essential Data Analytics Skills and Applications in Business Management." The program was conducted by Maharaja Surajmal Institute under the banner of ATAL (AICTE) and was held in online mode via Zoom from 20th January 2025 to 25th January 2025.
The FDP focused on enhancing knowledge and skills in data analytics, covering various tools and techniques used in business management. More than 150 participants from different institutions attended the sessions, making it an interactive and insightful learning experience.
Dr. Prachi Pachaury expresses her gratitude to Dr. Ajay Kumar, Director, I.T.S School of Management, for providing this valuable opportunity. The program was highly beneficial in understanding the role of data analytics in decision-making and business applications.



18-01-25
Merit and Performance Improvement Award Ceremony for PGDM
I.T.S. School of Management, Ghaziabad organized the Merit and Performance Improvement Award Ceremony for the PGDM batch (2023-25 & 2024-26) on Saturday, January 18, 2025.
The ceremony began with auspicious lamp lighting and seeking blessings of Maa Saraswati.
Shri Surinder Sood, Director PR, I.T.S The Education Group, lauded the achievements of all merit and performance improvement awardees for their dedication to academics and learning. He emphasized that lifelong learning, adaptability, and agility are essential attributes for achieving success in today's dynamic environment. Prof. (Dr.) Ajay Kumar, Director of I.T.S School of Management, also congratulated the awardees and highlighted the institution's commitment to fostering academic excellence and holistic development among students.
Dr. Anusha Agarwal, Chairperson PGDM briefed about event and inspiration behind the conceptualization of these awards given by the Institute.
The Award Ceremony was conducted into two categories viz. the Merit Awards and Performance Improvement Awards. In category I, top 10 students of each trimester were awarded based on their performance in I (13 students), III(11 students)&IV(12 students). In category II, students were awarded for their performance improvement from Trimester II to III (5 students) and Trimester III to IV(10 students) respectively. All the students awardees and their parents were very enthusiastic and happy to celebrate their achievement.
The session concluded with remarks congratulating the students on their achievement and encouraging them to continue putting in their best efforts with the same zeal.




17-01-25
“Make it, to Exhibit” Competition by Cultural Club
Vibgyor – The Cultural Club at I.T.S School of Management, Ghaziabad organized “Make it, to Exhibit” Competition for PGDM students (2024-26 Batch) on January 17, 2025.
Total 20 teams competed in the Competition. The event was Judged By Prof.Yachna Malhotra & Dr. Richa Narayan Agarwal. Among the participants Ms. Skand won the first prize, Ms. Vanshika Rana & Ms. Shalvi Solanki won the second prize and Ms. Surbhi Mishra won the third prize. Whereas Ms. Bhavya Jain, Mr. Ranajit Bhattacharya, Ms. Archana & Mr. Utkarsh won the consolation prizes.
All the Winners were awarded with Trophiesby Dr.Ajay Kumar, Director- I.T.S School of Management. Dr. Ajay kumar appreciated the efforts made by Cultural Club members and congratulated all the participants for taking part in such a creative activity. He said that such activities give a chance to take a creative & joyful break from highly stressed & studious life as well as provide a platform to those students are good in arts.
During the prize distribution ceremony newly selected position holders of the club - Mr. Gaurav as President, Ms. Kanak as Vice-President, Mr. Utkarsh as Secretary, Ms. Neha as Treasurer, Ms. Yukta as Social Media Head were awarded with mementoes as token of appreciation.
Event was successfully organized by the members of Cultural club; Ajitesh, Deshona, Ayush, Shivam, Aman,Navnitika, Arundhati, Sakshi, Pranshu, James, Akriti, Anam, Ragini, Vairabiunder the guidance of their senior members of Cultural club – Mr. Gaurav, Ms. Kanak, Mr. Utkarsh, Ms. Neha, Mr. Adarsh and Faculty Coordinator Prof. Ashutosh Sharma.
17-01-25
Guest lecture on “Employee Engagement, Training and Development” for PGDM student
I.T.S School of Management Ghaziabad organized a session on the topic “Employee Engagement, Training and Development” for the PGDM (24-26) batch on January 17, 2024
The session was conducted by Ms. Shalini Jauhari. The session started with an interesting question about How Employee Engagement, Training and Development is important in an organization. The speaker wanted to know everyone's different views. The speaker made the idea of Employee Engagement easy to understand, talking about how small actions and being aware of our choices can have a big impact.
Examples were given, like being mindful of how we open a milk packet and not wasting water. These small changes can contribute to sustainability. The speaker stressed how important it is to give back to the Earth since we rely on it for everything. They also talked about the need to avoid biases for a more open way of living.
Ms Jauhari also threw light on the practices adopted by MG motor to have inclusive and diverse culture . She also talked about all the initiatives to make MG India one of the most successful company in Automobile sector .
She also talked about the employee experiences related to organization and work level . She also emphasized on the importance of belief system and training for the importance of career progression of the employees. She explained why employee engagement starts from recruitment , on boarding and continues with training and development .
A key point was made about how resistance and sticking to familiar actions can limit progress. The speaker urged everyone to break free from these limitations for a more sustainable future.
It was a successful lecture having a lot of learning.



